The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Tiburonsky's avatar
Tiburonsky
New Member
5 years ago

my network didnt work cause of pay denied

i have a problem, i cant pay: when i renew my cards data- say call to support.

Pls help me. my login :alkor_service@mail.ru

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hello,

    It appears there is a problem with your credit card, though I cannot discuss billing issues through this Community.  If you've already reached out to your credit card company to confirm there are funds available, and they are not blocking our charge attempts, then you may file a case with Customer Support for a deeper investigation: https://support.logmeininc.com/central/help/how-do-i-contact-support