The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
one time email security code fails to appear
I am trying to login and the one time security code never arrives. I have run mail traces in O365 and it just never shows up. I went to the contact us page and I guess the 24/7 support isn't 24/7 -
- I talked with tech support today, apparently it’s a busy server issue. They gave me alternate servers which worked:
“Those are the links you can use whenever you are not getting the code verification:
https://www.logmein.com/?targetUrl=usva.logmein.com
https://www.logmein.com/?targetUrl=uk.logmein.com
https://gamma.logmein.com/
Once in, I turned off email codes and turned on text codes (which seems more reliable). Everything has been working now!
It a new feature
Yes...like our perpetual price hikes, no response to support emails, etc - features.
- I'm back as of this AM (in US).
Maintenance over the weekend that we were not notified on?LomeinNoodles Raforbessr allenlbrown Sorry for the delay in getting back to you.
I checked with some folks in operations who were unaware of any communications issues over the weekend. I'm assuming everything is working now, but please do let us know if something like this should recur again.
it's not working again...down all day today!!!
STILL not working!
