The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
phone app not working for password on remote computer
My remote computer is my office computer. I had to change the password on one of my programs on my office computer. When I'm at home on a desktop and log in to my work computer, the new password w...
epassanita Sorry, that does sound very strange. Can you say which application on the Host PC is not accepting the password when you enter from your mobile?
It is called Medent. It is an EHR, electronic medical records used at my office. Medent had all users update their passwords a month or so ago. This new password works when I am logged in remotely from my home computer but my app no longer works when trying to log into Medent.
epassanita If this is the only application affected, it could be some formatting that is being used while on your mobile. Can you try typing the password into Notepad, then copying the text from there into the Medent application window?
