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New Contributor

Cannot connect to computers due to admin password

Hi, 

 

When I try to connect to certain computers on the LAN, when I am outside the office, it asks them to enter admin credentials when I try to connect. I've tried the "Restart Applet as a Service" and entered in our domain admin credentials but it doesn't seem to work. I am looking to see what I can do with Group Policy to ensure that "Log Me In" is allowed through the Windows Firewall please to avoid this being asked. 

 

Thanks

Michelle

2 REPLIES
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New Contributor

Re: Cannot connect to computers due to admin password

I am having the same issue.  I loaded (and configured) the .admx templates for logmein.  However, I still have the same problem.  I can sometimes get around it by having the user repeatedly canceling the name/password prompt, pausing/resuming their session.... trying again.

It's a pain.

Getting connected takes longer than fixing the issue.

New Contributor

Re: Cannot connect to computers due to admin password

I have face same problem. Shiv Shankaran Nair