The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

rtech123's avatar
rtech123
New Member
6 years ago

Cannot load a program onto client's pc

When remoting into a client's PC and attempting to load a third party app for them the admin logon dialog pops up. They can see this but I cannot, my screen locks up until the dialog times out, is th...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi rtech123 ,

This may be due to the level of permissions granted to LogMeIn when your clients connect for the first time.  When running at the service level, you should have full access to admin rights.