Computer Icon Doesn't Turn Green When Associate is online
Others turn green when they log in. New computer, is there something to turn on when the user signs on so the computer icon turns green and you know they're online Thank you!
Do you know if this user is connecting through a VPN, or behind a firewall that might restrict outbound communications?
@Rhett1 Can you also answer the above questions so we can learn a little more about your environment?