The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

scissors's avatar
scissors
New Member
7 years ago

File Manager with Android phones

I've found that LogMeIn Rescue does not seem to properly support File Manager to pull files from Android 8 devices. I've tested Samsung S7, S8, S9, Google Pixel, PixelXL, Pixel2.   After establishi...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

scissors  Sorry about that.

 

Which operating system was being used as the client in this situation?  Has this functionality ever worked for you before?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    scissors  It looks like we have reproduced this issue on Android 8.0 systems.  We'll update this thread when the problem is fully resolved.