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Active Contributor

How to restore clients wallpaper after disconnecting - Mac

Hi everyone.

 

I've set my logmein to remove the wallpaper when we login remotely. I was helping one of our Apple computer users. 

After I disconnected the session the client told me that that logmein rescue was frozen and they had to force quit the application.

 

As a result their wallpaper hasn't reverted back. I asked the client to restart their apple computer but it didn't fix the problem.

 

Is this just a simple matter of choosing their wallpaper again or is there something more to this?

2 REPLIES 2
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Active Contributor

Re: How to restore clients wallpaper after disconnecting - Mac

The client called me and said they fixed the problem by just selecting their wallpaper again.

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New Contributor

Re: How to restore clients wallpaper after disconnecting - Mac

We have cleints reporting this issue as well. Haven't found a fixed aside from having them reset their wallpaper manually after a connection is finished.