@Mike1943 Was this for LMI Rescue services? If so, does it occur with every client you connect with?
There has been one thing I have been reminded of this last week about mouse cursors. They can be incredibly sluggish when dealing with remote sessions. During PortICA development we saw this nature and initially were a bit confused about what could be causing this.
@MAD325 Could you please confirm the affected operating system and Rescue version installed there?