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New Contributor

Is the Technician console compatible with Catalina?

Every time I launch it, it crashes and goes away immediately with no errors shown.  I have the most recent version downloaded from your site.

9 REPLIES 9
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LogMeIn Contributor

Re: Is the Technician console compatible with Catalina?

Hello,

I apologize greatly for the timing gap, and I'm expecting a new release to handle Catalina systems in the next couple weeks.

 

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LogMeIn Contributor

Re: Logmein Rescue app not WORKING in macOS Catalina

Hi @Boihitcar ,

We're not yet fully compatible with the newest Mac OS, and expect to roll out updated software in the next 2 weeks.  Apologies for the delay, and you may use RescueAssist (web) in the meantime.

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New Contributor

Re: Is the Technician console compatible with Catalina?

Thank you  Smiley Happy

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New Contributor

Re: Is the Technician console compatible with Catalina?

I am also after a working version of the Technician Console for MacOS Catalina.

 

Thanks in advance.

 

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LogMeIn Contributor

Re: Is the Technician console compatible with Catalina?

@rw_niaccarino  Sorry for the delay.  I'd suggest holding off on Catalina upgrades for the time being, and we'll update our support documenation as soon as possible here:  https://support.logmeinrescue.com/rescue/help/does-the-rescue-technician-console-work-with-macos-101...

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New Contributor

Re: Is the Technician console compatible with Catalina?

Thanks for your reply, but we have already upgraded to Catalina. I would've thought LogMeIn would be participating in Public Betas in order to ensure their software is compatible with the latest releases?

 

In any case, we will wait patiently for the new release.

 

Thanks,

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New Contributor

Re: Is the Technician console compatible with Catalina?

That referenced page says it is expected in the next 60 days - but doesn't say when the item was posted - at least a month ago.

 

Can the article be updated to be useful?

 

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New Contributor

Re: Is the Technician console compatible with Catalina?

Hello,

 

Do you expect this update soon?  

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LogMeIn Contributor

Re: Is the Technician console compatible with Catalina?