Hi @Boihitcar ,
We're not yet fully compatible with the newest Mac OS, and expect to roll out updated software in the next 2 weeks. Apologies for the delay, and you may use RescueAssist (web) in the meantime.
@rw_niaccarino Sorry for the delay. I'd suggest holding off on Catalina upgrades for the time being, and we'll update our support documenation as soon as possible here: https://support.logmeinrescue.com/rescue/help/does-the-rescue-technician-console-work-with-macos-101...
Thanks for your reply, but we have already upgraded to Catalina. I would've thought LogMeIn would be participating in Public Betas in order to ensure their software is compatible with the latest releases?
In any case, we will wait patiently for the new release.