The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

GustavoGuevara's avatar
GustavoGuevara
New Contributor
8 years ago

Log me in rescue console doesnt responding

Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down....  this issue has started today after get windows updates.

 

Windows 10 Pro  v1809

8 Replies

  • VioMan's avatar
    VioMan
    Visitor
    8 years ago
    oh nevermind. i tried it. it worked. that saved my life. thanks :)
  • VioMan's avatar
    VioMan
    Visitor
    8 years ago
    Hi... Sv5. I have the same issue. I updated windows 10 today,, can i download Logmein Rescue from that beta link?
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    GustavoGuevara What security software do you have installed?

     

    Since you downloaded successfully, have you tried the install in safe mode?

  • GustavoGuevara's avatar
    GustavoGuevara
    New Contributor
    8 years ago

    I had : Windows 10 v1803 Internet explorer 11, I had rebooted the machine 3 times and nothing happens yet, the firewall is OFF, and i tried reinstalling the Rescue  v 17.12....  also I tried run the app as administrator..

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    GustavoGuevara  I apologize for the difficulty.

     

    What operating system and web browser version are you running?

    Since the problem began have you checked your firewall, performed a full reboot, and tried to reinstall Rescue from scratch?