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jcaustin
Active Contributor

Mac OS Big Sur compatibility issue

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: Mac OS Big Sur and Logmein Client

Hey everyone, thanks for your patience. 

 

We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg 

 

Full release depends upon how stable this is, so please let us know if you see any new issues.

View solution in original post

54 REPLIES 54
bradhs
Active Contributor

Re: Mac OS BigSur and Logmein Client

Same problem... Anyone have a solution to this?
pressf2forsetup
New Contributor

Re: Mac OS BigSur and Logmein Client

Same issue.  

 

I use LogMeIn for support and desperately need this feature to work!

 

Right now, I have to use a Windows client to connect to the target computer just to transfer files!

AshC
LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

Hey folks, thanks for your patience.  We expect to have full Mac Big Sur compatibility soon. 

 

You can check this support page for release updates:  https://support.logmeinrescue.com/rescue/help/whats-new-in-logmein-rescue 

Brittanie
New Contributor

Re: Mac OS BigSur and Logmein Client

Thanks for the information navyarmyccu.

tjiww
New Contributor

Re: Mac OS BigSur and Logmein Client

Hey it's been 22 days or so.. can we use LogMeIn Client to connect to Windows machines for basic remote control?  Mac OS Big Sur is out today.

Thanks so much for any reply you can take time to share.

 

AshC
LogMeIn Contributor

Re: Mac OS BigSur and Logmein Client

@tjiww  We haven't seen any cause for concern when testing the install of Rescue clients on Big Sur operating systems.  Please let Customer Support know if you find otherwise so they may gather log files for examination.

tjiww
New Contributor

Re: Mac OS BigSur and Logmein Client

I can report that on MacOS Big Sur 11.0.1, with LogMeIn client 4.1.7585 (Plugin: 1.0.2643) I am successful in connecting to my remote Windows 10 machine.

meshuggah
New Contributor

Re: Mac OS BigSur and Logmein Client

LogMeIn File manager crashes when opening in Big Sur. I am able to connect to Windows 10 compute but File Manager not working/crashing.

bradhs
Active Contributor

Re: Mac OS BigSur and Logmein Client

Same problem.  File Transfer crashes even with the most recent update.

 

Version 4.1.7585 (Plug In: 1.0.2643)