Lately, I've been having a lot of issues with LMI rescue unattended access and MacOS.
I am receiving a window stating a "Keychain not Found" with the error: A keychain cannot be found to store "1:424688513186:ios:HexidecimalNumber_FIRAPP_DEFAULT"
This occurs on Mac's that have previously had unattended access installed, on new installs and on clean installs of 10.12, 10.13, 10.14, 10.15 & 11.4.
Resetting the keychain to default does not resolve the issue. Clicking on the cancel button results in another window being shown with the same error. Clicking on cancel again closes both the windows.
I can log in as normal by either closing the error windows, or ignoring them.
Should I email the logs to the open ticket (LogMeIn Case #15518340) I have with support?
Thank you for replying to the post to assist me with this issue.
@InterpretIT Yes, if you already have a dialog open with a recent Support Agent. They should be able to escalate your case with the proper logs to see what's going on there.