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New Contributor

Problem with Unattended Access on systems running ESET Endpoint protection

I have several "Unattended Aceess"clients that are running the ESET Enpoint protection products on their systems. The HIPS module of that product causes multiple problems with the remote access, one of those being not allowing the cliens to respond CTRL-ALT-DEL commands. I need to figure out exactly what HIPS rule to set in order to allow LogMeIn to work properly. Has anyone run into this?

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LogMeIn Contributor

Re: Problem with Unattended Access on systems running ESET Endpoint protection

Hi Jeff,

We've found that Host Intrusion Prevention functionality with ESET has the ability to cause this, and unfortunately haven't seen a workaround on our side.  Let us know if ESET has anything they can offer?