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garybarr's avatar
garybarr
Active Contributor
8 years ago
Solved

Rescue Console won't run under Windows 10 Insider Preview 10.0.17713.1002 (rs5_release)

Since Windows 10 Insider Preview 10.0.17713.1002 (rs5_release) was installed, Rescue Console will try to start, then immediately close and give me the crash screen.  I send the report to Logmein.   ...
Problem
  • sv5's avatar
    sv5
    8 years ago

    Hello all!

    The newest TC and Applets have been uploaded to our Beta site. Please feel free to test it.

     

    Best,
    Sandor

garybarr's avatar
garybarr
Active Contributor
8 years ago

sv5 Still can't get it to work and need to start using Rescue again... so rolling back to previous Windows.   Is there any fixes coming?   I've had a lot of work in Beta testing, I'm glad to help solve this problem... Since I've found this exact same problem on 3 different PCs (and 3 different brands of PCs), I'm sure it is not going to be an isolated problem... and Microsoft is saying this update will begin pushing out late September most likely... so time is ticking for this to be a huge issue for LogMeIn Rescue.

sv5's avatar
sv5
GoTo Contributor
8 years ago

Hello garybarr!

I'm sorry for the delayed answer just I was in PTO. Finally I could reproduce it too based on the information that you have provided. We are very happy to see your hard work in Beta testing and we are working on the fix.

Best regards,
Sandor