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jheinze
New Contributor

Unattended Installer Expired message when installing

We created our first unattended access installer, being sure to select "Access never expires".  However, when installing on our first PC, we receive an error "Unattended Installer Expired!".

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Accepted Solutions
TArnoldEtengo
New Contributor

Re: Unattended Installer Expired message when installing

okay, it looks like it's a access issues with secure.logmeinrescue.com. If you use proxy servers, the installer might not use it and so the expiry check fails. You need to open up 80 & 443 TCP on your firewall for the clients to the host mentioned above.

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3 REPLIES 3
rgarciainexto
New Contributor

Re: Unattended Installer Expired message when installing

I have the same problem

TArnoldEtengo
New Contributor

Re: Unattended Installer Expired message when installing

Same Problem here - obviously the installer connects to a webservice

 

https://secure.logmeinrescue.com/UnattendedPublicApi/GetInstallerExpiration?CompanyId=<ID>&PackageId...

 

And does not get the right response about the Installer Expiration. They really have to look into this, else the product is not really usable in the way we want it to.

Tags (1)
TArnoldEtengo
New Contributor

Re: Unattended Installer Expired message when installing

okay, it looks like it's a access issues with secure.logmeinrescue.com. If you use proxy servers, the installer might not use it and so the expiry check fails. You need to open up 80 & 443 TCP on your firewall for the clients to the host mentioned above.

View solution in original post