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win 10 can't using LAN connect with other computer but WIN7 OS can use

Dear support,

 

When use logmeln connect with Win10 OS alaways can't work,but when connect with Win7 OS is ok.

Could you give me some solution with this issue.

TKS

1 REPLY
LogMeIn Contributor sv5
LogMeIn Contributor

Re: win 10 can't using LAN connect with other computer but WIN7 OS can use

Hello itsoftware

Thank you for the feedback.

There are some requirements of the Connect on LAN feature.
Please read our manual on page 30-31:
https://secure.logmeinrescue.com/welcome/documents/pdfs/rescue_tech_console_userguide.pdf

 

Some of the Windows 10 updates restore back those settings to default

Usually the remote registry service is stopped or disabled after a recent windows update. It should be started manually or automatically.

I hope it will help you!

Regards,
Sandor