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Forum Discussion
Billing issues
Has anyone had issues with the billing process? I have been charged for services that were not provided, and now am being double billed - and on rasing the issue, told to wait for someone to contact ...
This happened to me last year and here we are again another year another phantom bill. I have no access to anything but hey go ahead and bill me
jtyndale Did you create a case with Customer Support last year? If so, please give me the case number so that I may follow up with the investigation and see what happened.
How do you create cases with Customer Support. I cannot find a link anywhere.
Hi bev1
You can reach Customer Support directly through this support article: https://support.logmeininc.com/central/help/how-do-i-contact-customer-support
