Showing results for 
Search instead for 
Did you mean: 
We are affected by an ongoing global outage at one of our third-party providers. Service Status
New Member

Blank Screen

When I log into my computer I am getting a blank screen - even had someone restart my computer and it is still happening.  Normally I never get a blank screen on my iphone if I try that and I am getting the blank screen there also.  HELP!

GoTo Manager

Re: Blank Screen

Hi @bobbiejor,


Have you recently installed or updated any security software on your computer? Some security software (often provided for online banking protection), specifically block screen sharing.


Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training