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bobbiejor
New Member

Blank Screen

When I log into my computer I am getting a blank screen - even had someone restart my computer and it is still happening.  Normally I never get a blank screen on my iphone if I try that and I am getting the blank screen there also.  HELP!

1 REPLY 1
GlennD
GoTo Manager

Re: Blank Screen

Hi @bobbiejor,

 

Have you recently installed or updated any security software on your computer? Some security software (often provided for online banking protection), specifically block screen sharing.

 

Glenn is a member of the GoTo Community Care Team.

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