The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Bring Back All Color Quality Options
Starting about a couple weeks ago, when I connect to client computers there are only the 3 highest color quality options available to select. There used to be 6. Typically I would set the q...
How to get greyscale colour back when remote controlling a PC ? Seems like new update removed this option.
Everyone in our company (we do Managed IT Services as well) are extremely disappointed that the color options are gone. It's absolutely unnecessary to remove them, it benefits no one, and it hurts everyone using LogMeIn. When we're remoted into a computer for support we want the fastest possible connection, we don't care that it's not HD colors. We just need to click the screen and run scans, install products, etc., and removing the lower color options has seriously slowed that down. Clients with poor internet connections are attrocious to work on their computers without the lowest color setting.
Please bring back the full options for color settings, because it effects everyone working in the IT industry to support other computers. Especially because it was completely unnecessary to remove the options.
