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Solved
Client cannot connect: Error 12031
Hi, Beginning today, Logmein client no longer successfully connects to the webservice. System is stable and was performing as expected as of last Friday. Win 7, TLS 1.0, 1.1, 1.2 enabled, SSL dis...
- Thanks for reaching out but I no longer need any help. I figured it out on my own. My router was fighting itself.
I have a 10 and have had this problem for over 2 weeks. Rescue can't even stay connected and offers no solutions. No it is not my firewall. Uninstalled and problem persisted.
venusparts welcome to the GoTo Community.
Can you let me know a bit more about your experience? Are you seeing the same error message? Are you able to connect via the website but not the client?
- You can log on either way but it continually disconnects and reconnects with in seconds. From the control panel you can watch it do it. Rescue also had the same problem when trying to remote in. They couldn’t keep the connection to be able to look at anything.
I removed my security and it still occurred and I have uninstalled logmein twice and still the same problem.venusparts thanks for the additional details. I've added this to your support case, someone from our team should reach out to you shortly.
- Thanks for reaching out but I no longer need any help. I figured it out on my own. My router was fighting itself.
