Pressing F5 to refresh screen (Connection closed.) fixed for me.
Verricom Can you check the LMI version installed, and if it hasn't been updated recently try using this new build download to see if it helps: https://www.logmeinusercontent.com/links/0ddcef75e609f4f0183b61081a957fd89
I have downloaded and tried that build on about a dozen machines and still the exact same problem occurs, the session appears to start to open but immediately fails to connection closed. See image attached to this post.
Any further ideas ?
This was happening to me also. Computer was on a different subnet. After remoting in to the machine and turning off the firewall to test, this seems to have been the culprit. The command prompt connected correctly. Turning the firewall back on again reverted back to the original issue.
we have remote environment of hundreds of computers on different subnets, tied the solution and it has nor worked, i tried on 3 different computer with 3 different settings on them and different os versions, same issue, just tried on another computer and same issue, any specific or direction on troubleshooting this?
have uninstalled. reinstalled, flushed dns on current laptop, updated windows, lan/wifi driver, installed most recent client, no firewall, antivirus disabled connection still closed
computer 2 is on the same network and subnet as test subject still same issue, no firewall os version windows 10 pro build 1673
computer 3 different network connected via vpn old version of logmein, and pre 21h or 20h windows no firewall
any ideas or suggestions would be greatly appreciated.
get connection closed
It seems from reports that the cause may not be fully reliant on local firewall settings. If you've already confirmed your firewall is not related, can you please create a case with Customer Support so we can fully document the affected environment?
