I have various client machines which for no obvious reason refuse to let me open working command prompts, when I do so all that happens is a black window opens with a 110x41 sign in the middle that then clears to show nothing more than "Connection closed." at the top left.
Nothing seems to resolve this, I have removed and reloaded the software at both ends of the connection with no change to the problem.
It is really inconvenient to have to remotely take control of a machine rather than be able to run a background cleanup script or to stop/start services without disrupting a client.
Anyone have any bright ideas or know of any reason that this might be happening?
Solved! Go to Solution.
new Logmein Client version 1.3.5282, proposed as upgrade and installed today, actually fixes this Powershell issue.
Unfortunately it introduces another and worse bug: copy/paste in the Powershell does not work.
Please Logmein Support provide an official and secure download link for the previous Logmein Client (LogmeinIgnition.msi) version while this new bug is solved.
Thank you and Regards
@G_G Thanks for the report. I'll let the team know about your experience and see what can be done.
For some reason, when I attempt to login using the Remote Connection or File Manager, I get the message "Disconnected - Connection to the host computer has been lost. Do you want to reconnect?" Before you could get on - no issues. Now suddenly that is all you are getting.
I've rebooted the system, restarted LogMein controls but still no joy. If you use the client from the problematic machine, no get onto other machines without any issues. Its very frustrating.
@Justright-DJ The behavior you mentioned is likely related to this known issue we are currently addressing. It should be resolved in a new release very soon. Updates to follow on this thread....
Logmein Client updated today to version 1.3.5311
Copy/Paste problem in Powershell NOT solved:
- Logmein to remote host
- open remote Powershell
- type a command, works as expected
- select string and Copy (either CTRL-C or contextual menu)
- CTRL-V does not paste, context menu "Paste" does not paste
Remote host Logmein service upgraded from 14512 to newer 15582: Copy/Paste still does NOT work.
Please let us know when this issue will be resolved.
That's not a solution. Of course we can disturb the user and make them not able to work while we work on a problem. If we don't want to disturb the user and run in the background, we need the PowerShell remote to work.
Clearly this is NOT a solution as it involves disturbing end users when as their IT administrator I need to run scripts or kill processes off in the background.
Stop proposing idiot answers and get it fixed, you have had plenty of time and are charging premium rates for a subscription product that simply does not work as advertised.
If you continue to experience connection errors, please click my Community name to send a private message with the login email and host name.