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newuser001
Visitor

Constant Log Out Issues

Hi,


Me and my team are currently facing issues where we will be logged out of the LogMeIn Client a couple of times every hour, forcing us to sign in again with a security code.

 

We hadn't seen this problem before the recent password / security issues.

 

Any assistance would be appreciated.

1 REPLY 1
KateG
GoTo Moderator

Re: Constant Log Out Issues

Hi @newuser001 welcome to the GoTo Community. Can you try the following: In your Pro Account go to settings and go into trusted devices revoke the devices, log out and log in and trust the device again. Let me know if that helps. 

 


Kate is a member of the GoTo Community Care Team.

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