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Klingy
New Contributor

Deletion of my account

Please delete my account and all associated information you have about me.
I have no need for your services anymore.

Here's my email adress:

moderator edit: personal information 

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Deletion of my account

To Delete your Cancelled account: 

If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal

 

Glenn is a member of the GoTo Community Care Team.

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View solution in original post

14 REPLIES 14
KateG
GoTo Moderator

Re: Deletion of my account

Hi @Klingy welcome to the GoTo community. Please check out Glenn's post here on how to delete your account.

 


Kate is a member of the GoTo Community Care Team.

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Klingy
New Contributor

Re: Deletion of my account

I already referred to that post. I don't have any option to call in Slovakia. Please just delete my account.
KateG
GoTo Moderator

Re: Deletion of my account

Hi @Klingyplease follow the link here, once you enter your name and email address, in the next frame you can contact support via email. 

 

Screenshot 2023-02-13 154252.jpg

 

 

 


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Cookiekrieg
New Member

Re: Deletion of my account

Yes Please delete my fing account also!!! I have been trying to do it or to find any information about it without a call. Delete it and dont make it f*ing impossible for the users. I made a hamachi account when I was 14-18 just to play Minecraft with friends. I didnt use the account for well over 10 years probably. Just delete it. I cant call, just do it please. Its an absolut nightmare and I work in IT Support. I never saw anything as disatrous as this shtshow of a "support". Thanks if you do it.

GlennD
GoTo Manager

Re: Deletion of my account

Hi @Cookiekrieg,

 

As we have pointed out in this thread already, you can select Email Support to open a support ticket if you do not want to call. There is a link to the Contact Us in the marked Accepted Solution post.

   

Glenn is a member of the GoTo Community Care Team.

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gdxjislw
New Contributor

Re: Deletion of my account

hello, i would also like to delete my account and all info associated with it, but i can't seem to find the option "email support". I can't call either since I do not want to give my number for security and privacy reasons.
KateG
GoTo Moderator

Re: Deletion of my account

Hi @gdxjislw welcome to the GoTo Community.

 

I see that there was a case started, I opened it up for you and someone from our support team should be reaching out soon. 


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PFrqrD8Vroyv654
Visitor

Re: Deletion of my account

Hijacking this thread to also request a permanent deletion of my data as per GDPR law.
Email support is not available on your software, despite your insistance on such; see following image if you care - https://i.imgur.com/f4snDm7.png

Email is the same as this support account.

GlennD
GoTo Manager

Re: Deletion of my account

To Delete your Cancelled account: 

If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training