cancel
Showing results for 
Search instead for 
Did you mean: 
dqdqe
Visitor

Account deletion request

I would like to completely delete my account via email.
Please delete your account on this forum at the same time.

GlennD
GoTo Manager

Re: Account deletion request

Hi @dqdqe,

 

To request your account and information be deleted please follow steps in the marked Accepted Solution. To delete your Community account open your Profile, select My Settings, and then Close Account.

 

GlennD_0-1705426867416.png

 

 

GlennD_1-1705426910587.png

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
gdxjislw
New Contributor

Re: Deletion of my account

Sorry, but my GoTo account seems to be still active. I think I have clearly stated that i want all information associated with this email removed. That means everything on your website(all services). Thank you.
GlennD
GoTo Manager

Re: Deletion of my account

Hi @gdxjislw,

 

If your subscription is still active you will need to Contact Support to have it cancelled. 

 

If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
Qboong2
Visitor

Re: Deletion of my account

my GoTo account I request that all my personal information and account itself be deleted.