Forum Discussion
GlennD
GoTo Manager
Thank you. From looking over Dell's documentation I see a Display Link driver is involved, so it will be interesting to see if the issue goes away when you switch connections. If you disconnect the dock altogether and connect does the issue still happen?
MGVTX
2 years agoActive Contributor
Glenn,
So switching the cable types did not work and plugging video cables directly to the laptop did not work. I put everything back to normal and tried from my coworkers phone and he was able to view both monitors without issue. I tried re-installing logmein on my phone figuring that may help, but it did not unfortunately. Maybe there's no winning this battle.
- GlennD2 years agoGoTo Manager
Thank you. What is the make and model of your phone?