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How do I cancel my subscription?
Please stop my billing and I dont want to pay it..and please change my account to trial
To modify or cancel a subscription
To cancel your LogMeIn Pro account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Pro at this time. To downgrade your subscription, you would also need to contact support.
I want to cancel our company's subscription. I was really surprised to find that there's no way through the account settings, but I have to call you. Not real-time chat, not e-mail, I HAVE TO CALL YOU? JFC! Also, you don't have a representative for our country and I'm not a native speaker so I don't feel comfortable talking.
As a customer, I want this resolved I don't want to pay for service(s) I don't use.
Hello,
If you cannot reach us by phone, then you may also create a case for email follow up at the following Support location:
https://support.logmeininc.com/central/help/how-do-i-contact-support
I'm sorry we do not currently have an email alias that is monitored for support, though you should hear back quickly after creating a case at the referenced support site.
