Cancel

[bige12]

I want to cancel my account

[PJLehn]

Sorry, but this answer, while it may be correct, is not helpful at all.

I am trying for days now (for an hour alone today) to cancel auto-renewal for my LogMeIn Pro sub and there is just simply noone answering my call ever.
I even hear the beeps frequently when someone pushes the button to send me back to those super motivated guitar and sax players...

[AshC]

@PJLehn  I apologize for the contact failure.  Can you state which phone number you were dialing, and at what time?

If Email communication is OK, please create a case for LMI Support through this page, and let us know if you don't hear back within a few days: https://support.logmeininc.com/central/help/how-do-i-contact-support

[ronald_a]

I want to cancel my subscribtion to logme in.  the proposed way of calling support does not work (phonenumber does not work). please propose another way.

[AshC]

@ronald_a  You do not have to call, and can also create a case for later follow up through our support center: https://support.logmeininc.com/central/help/how-do-i-contact-support 

[FrickingNinja]

I want to cancel our company's subscription. I was really surprised to find that there's no way through the account settings, but I have to call you. Not real-time chat, not e-mail, I HAVE TO CALL YOU? JFC! Also, you don't have a representative for our country and I'm not a native speaker so I don't feel comfortable talking.
As a customer, I want this resolved I don't want to pay for service(s) I don't use.

[AshC]

Hello,

If you cannot reach us by phone, then you may also create a case for email follow up at the following Support location:

https://support.logmeininc.com/central/help/how-do-i-contact-support

I'm sorry we do not currently have an email alias that is monitored for support, though you should hear back quickly after creating a case at the referenced support site.

[OarpitO]

I cant see the option to cancel it and it has got auto-renewed. I don't want the subscription, can you please refund the subscription?

[AshC]

@OarpitO  You may contact Customer Support at any time to request a cancellation and refund.

[THEODORA]

PLEASE I AM WRITING FROM GREECE. I AM TRYING TO CANCEL MY REGISTRATION AND GET THE REFUND

CAN SOMEONE REPLY TO ME HOW DO I CANCEL IT ? YOUR BUTTON CANCEL REGISTRATION DOES NOT WORK

THANK YOU