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How do I delete my account?
Please delete my account and all associated information you have about me. I have no need for your services, and it's frankly disappointing as all hell that you haven't remedied the deletion problem in FIVE YEARS since I saw a post about it come up. Shame on you.
To cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.To modify or cancel a subscription
To cancel your account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for Central at this time.
To Delete your Cancelled account:If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management PortalWhy don't you get a direct phone number?Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
There is no toll-free number for my location?
An option to Email Support should also displayed if you do not speak English or Spanish.
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To cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.To modify or cancel a subscription
To cancel your account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for Central at this time.
To Delete your Cancelled account:If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management PortalWhy don't you get a direct phone number?Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
There is no toll-free number for my location?
An option to Email Support should also displayed if you do not speak English or Spanish.
As per most of the users above, I would also like for my account to be deleted, thank you.
Hi @Gabizzu02, I have opened a support ticket for you and submitted your cancelation request.
Dear Sir or Madam,
Please I want to cancel this payment because I dont use this program and please cancel for the future payments.The user ID (removed for privacy)Please delete the account because I haven't used it for 2 years.
Please send me the money back.Thank you,Gabriel TrifanHello,
Please I want to cancel this payment because I dont use this program and please cancel for the future payments.user name:Please send me the money back.Thank you,Gabriel TrifanЗдраствуйте, я хочу удалить свою учетную запись и все связанные с ней данные. Причина по которой я хочу удалить аккаунт является тем, что ваши услуги мне не интересны и не нужны
С нетерпением жду от вас ответа
anoyd Please use this site to contact Customer Support directly, so they can confirm your identity and complete the deletion request: https://support.logmeininc.com/central/help/how-do-i-contact-support
I no longer need nor use this service and I want to close/delete my entire account. Why can I not do that?????
rcco haha, well if you get in touch with customer support would you be kind to dm me the contact information so that I can get this sorted out 😅
