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Forum Discussion

kgdmom's avatar
kgdmom
Visitor
8 years ago

How do you re-associate a computer that is already in your computers list?

I had to reinstall windows on my desktop so now need to reinstall logmein.  When I log in to logmein I see my two computers there but that one says offline.  What do I need to do to reinstall the sof...
SUEH1's avatar
SUEH1
New Member
8 years ago

Hi GlennD,

 

I went throught the provess you described below as I had the same problem and it fixed it, however although it tells me I have 1 seat left, when I try to add my current computer again it says I have to upgrade. Are you able to help at all?

 

Thank you

AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

Hi Sue,

I will direct message you with additional information about your account.