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New Contributor

I accidentally clicked to allow someone to remotely control my Mac.

I accidentally clicked to allow someone to remotely control my Mac. I didn't continue the process but I have a pop-up that will never go away (MacOS Monterey) asking me to continue the setup process.


Please help. Thanks!

GoTo Moderator

Hi @BobR3Step 

Follow these instructions to remove the LogMeIn software from your computer: 


On Windows:  

  1. Click Start > Control Panel.
  2. Under Programs, click Uninstall a program (Classic view: click Programs and Features).
  3. Select LogMeIn in the list and click Uninstall.

On Macintosh: 

  1. On the Finder menu bar of your desktop, click Go > Applications.
  2. Double-click LogMeIn. The LogMeIn toolkit is displayed.
  3. On the About tab, click Uninstall.
  4. Click Yes. Uninstallation of LogMeIn begins.

Ash is a member of the GoTo Community Care Team.

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New Contributor

I'm using MacOS Monterrey 12.0.1


I See two entries:

  • LogMeIn
  • LogMeIn Control

I'm guessing that I want to uninstall the Control Panel.


BUT, I still need the ability to use LogMeIn to access/control a remote server.


I won't lose that ability by deleting the Control Panel, will I?