Recently stumbled upon this issue. After signing in and selecting all monitors in the LMI options panel, it shows me 4 monitors but the host computer only has 2 monitors plugged in. It shows 2 generic non-pnp monitors and 2 generic pnp monitors. They look to just be mirrors of each other but the second monitor seems to operate separately. What could be the cause of this issue?
I am also having this same issue and it will not allow me to set the resolution which makes it harder to work.
Do you still has this problem?
We released a new version around mid of 2021, that should resolve this problem.
I am seeing this on a new windows 11 PC: https://postimg.cc/DSzc544f
There are 2 physical monitors plugged in. Why is this?
Hi @mkrichman Welcome to the GoTo Community.
This usually appears to happen when you have blank screen enabled. If you disable blank screen, the other 2 monitors should disappear.
I do not have the blank screen on, same problem - 4 screens instead of 2.
Hi @Marianabel welcome to the GoTo Community.
Do you happen to have a video card on the machine?