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Dino-M
New Member

LMI is showing 4 monitors but only 2 are plugged in to host computer

Recently stumbled upon this issue. After signing in and selecting all monitors in the LMI options panel, it shows me 4 monitors but the host computer only has 2 monitors plugged in. It shows 2 generic non-pnp monitors and 2 generic pnp monitors. They look to just be mirrors of each other but the second monitor seems to operate separately. What could be the cause of this issue? 

6 REPLIES 6
providenecray
New Member

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

I am also having this same issue and it will not allow me to set the resolution which makes it harder to work. 

GaborO
GoTo Contributor

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

Do you still has this problem?

We released a new version around mid of 2021, that should resolve this problem.

mkrichman
New Member

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

I am seeing this on a new windows 11 PC: https://postimg.cc/DSzc544f

 

There are 2 physical monitors plugged in. Why is this?

KateG
GoTo Moderator

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

Hi @mkrichman Welcome to the GoTo Community. 

 

This usually appears to happen when you have blank screen enabled. If you disable blank screen, the other 2 monitors should disappear. 


Kate is a member of the GoTo Community Care Team.

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Marianabel
New Member

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

I do not have the blank screen on, same problem - 4 screens instead of 2.

KateG
GoTo Moderator

Re: LMI is showing 4 monitors but only 2 are plugged in to host computer

Hi @Marianabel welcome to the GoTo Community. 

 

Do you happen to have a video card on the machine? 


Kate is a member of the GoTo Community Care Team.

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