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Forum Discussion

RafaGallardo's avatar
RafaGallardo
New Contributor
5 years ago
Solved

Local keyboard and mouse do not respond

I have a Windows 10 with LogMein Pro that, when it locks due to inactivity, once you try to unlock it locally, the keys do not respond. However, you connect to it via LOGMEIN and the keyboard and mou...
  • RafaGallardo's avatar
    RafaGallardo
    5 years ago

    Thank you. I have reinstalled LOGMEIN and, so far, it has not happened again.

KateG's avatar
KateG
GoTo Manager
3 years ago

Hi Jamie1987 welcome to the GoTo Community, did you try the solution, to reinstall?

Jamie1987's avatar
Jamie1987
New Contributor
3 years ago

I did - The issue is specific to when I am swapping between my keyboard, and mouse - I also thought it might be my mouse configurations, but that did not help either. 

 

At quite a loss.