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TBartlett's avatar
TBartlett
New Contributor
7 years ago

LogMeIn reboots Windows 10 PC when Color Quality Set to HD on Client

Loging in using LMI using the standard client causes the remote PC to reboot/crash. I have narrowed the issue down to connecting from the LMI client on a PC to the remote PC with the HD color quality...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

TBartlett  I apologize for all the difficulties.  Could you please confirm what LMI version is running on the problem Windows 10 machine?

TBartlett's avatar
TBartlett
New Contributor
7 years ago

LogMeIn host software version: 4.1.0.11660 (Sep 14 2018 05:40)

 

Windows Version: 1803 (OS Build 17134.345)

 

Video Card: NVIDEA GeForce GTX 1050 Ti