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LogMein Pro Crashes using OSX Mojave
I fully installed OSX Mojave on my 2018 iMac. I have three screens setup. I use two of the Screens for LogMein. If I click anything on the third screen, I get kicked out of LogMein. I uninstalled and reinstalled LogMein and the same thing happens. When will you push out a patch for this issue as the Beta is now over.
Hi guys,
I am experiencing the exact same issue. I found a good workaround that really works !!!!
Just uncheck the "Grey Scale when inactive" box option in "Options -> Color Quality -Advanced".
It will then never crash anymore
49 Replies
I hadn't checked that but it is set to Greyscale when Inactive.
I get a completely black screen when LMI isn't the active window.
I've got this problem too, I can't see the screen I'm working on when I switch to another window since I installed Mojave.
I'm assuming this complete blanking out of the screen when inactive now (or leaving fully coloured) is a temporary fix? I suppose having it remain in colour is perfectly fine, but for ten years or more it's been grey when inactive.
Confirmed
Folks:
I use logmein client to connect to a computer across the Atlantic, and had this same problem. I notice that the new logmein client update, version 4.1.6934 appears to have solved the crash problem that occured if you opened another window. What a relief!
GlennD wrote:edhans greying out non-active windows is a pretty standard UX method of highlighting what is in focus. Since that is what we have been doing up until now, it's more consistent to still do something.
You can still disable greyscale in the client to disable the effect if you prefer.
Interesting. I am not a developer, but in just looking at how macOS and Windows handle apps that are not in focus, none of the apps I use, besides LogMeIn, switch background apps to greyscale or black. They just show the apps in their normal color. This includes Chrome, Safari, Office apps (Excel, Word, etc.), Power BI Desktop, Evernote, Crystal Reports, Edge, NotePad++, all of my Mac apps (Messages, Reminders, etc.).
None of them go greyscale when not the active app.
Can you give other examples besides LogMeIn where it is standard to switch to grayscale when not active?
Seems to me it is better to do nothing and leave the apps visible and in color vs a black box.- I tried this the mouse works perfectly but I am not able to type on the remote computer. Did you encounter this problem?
- Yes latest releases. 4.1.6934 plugin 1.0.1957. Seems that when the log off process occurs the client hangs waiting to hear back from the LogMeIn service on the host. If it doesn’t get a response in time it crashes bringing out your workflow and your patience.
- I'll try that when I don't care if I get kicked off. ;)
Do you have the same versions of Client and Plugin that I have?
