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PeterWMH
New Member

Logmein Access Suddenly Stopped but my subscription is current

My account shows my subscription is good till May 2024, but I can't get access to my computers via the client and the web dashboard says I need to upgrade to access my computers.  (The tech support line says that someone will be with me in 30 seconds and then I endured 10 minutes of guff about how important the call is to GoTo with no actual response.)

‎02-16-2024 06:28 AM
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KateG
GoTo Moderator
GoTo Moderator

Re: Logmein Access Suddenly Stopped but my subscription is current

Hi @PeterWMH welcome to the GoTo Community

 

I've opened up a case for you, someone from our support team will be reaching out soon. 


Kate is a member of the GoTo Community Care Team.

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‎02-16-2024 02:10 PM
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