After changing the email address on my LogMeIn account, I no longer have access to my old community profile. Every time I tried to access community.logmein.com, I was greeted with a dialog asking me to create a new profile (this post is from my new profile). Is there any way to recover access to my old profile, or is it gone forever?
@Tagg Can you give us the original Community name?
@Tagg It looks like your previous login still exists intact, so you should be able to log directly into it after logging out of this new one.
So you're saying I have two logins? I only have one LogMeIn account. How do I log in to the old community login? With my old email and the same password? It gives me an invalid login error when I do that. When I attempt to recover my password using my old email, nothing comes to my inbox.
Can you try logging in through a private browsing window with your 'Taggg' profile?
Can you be more explicit about what that means? There is no way to "log in with a profile"; the login asks for an email address and a password.
I just told you that I tried logging in with my old email and my current password and it gave me an invalid password error. I tried via a private browser window like you asked, with the same result.
OK, it sounds like your account credentials may be incorrect. Have you tried resetting the password if you still have access to that email address?
I'm sorry the user logging function seems to be confused there. If you'd like we can switch your user name, though we can't link the two accounts together.