The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Tagg's avatar
Tagg
Active Contributor
4 years ago

Lost Access to Community Profile After Changing Email Address

Hello, After changing the email address on my LogMeIn account, I no longer have access to my old community profile. Every time I tried to access community.logmein.com, I was greeted with a dialog as...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

OK, it sounds like your account credentials may be incorrect.  Have you tried resetting the password if you still have access to that email address? 

Tagg's avatar
Tagg
Active Contributor
4 years ago

You are very clearly not reading my responses...

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    I'm sorry the user logging function seems to be confused there.  If you'd like we can switch your user name, though we can't link the two accounts together.