Mirrored Printing - Knowledge Base Solutions not working

I have followed the steps here.

https://support.logmeininc.com/central/help/remote-printing-output-is-mirrored-central-t-host-preferences-troubleshooting-remote-pr-mirrored

But the print jobs are still mirrored.  I also fully removed the driver in print management and re-installed it.

Anyone have more suggestions?

Also, doesn't Logmein have any type of support anymore?  I can't even find  a live chat, everything routes me here.  As a paying customer I'd think there would be more support options available.

Thanks.