DUAL MONITOR - OPTION NO LONGER IN MENU OPTIONS

[Hhgg]

Hi Ash.
Is this client side or host side?
Exploring solving this problem, client side on windows. Thanks.

[Hhgg]

Doesn't seem to be working as a client side.
Not recognising the pro subscription I have.

[AshC]

@Hhgg  This is the host / endpoint software upgrade (the PC you remotely access).  You need to have physical access, or use another remote access program to install the upgrade locally.  We will be rolling the upgrade out to all accounts soon. 

[zach321]

I installed the .MSI you linked to my host PC on Windows 10 PRO. When I click blank screen my dual monitors disappear, so the fix is still not working.

As mentioned by many others, everything worked fine before the software updates.

[zach321]

I installed the .MSI file on my Windows 10 PRO. host PC When I click blank screen my dual monitors disappear, so the fix is still not working.

As mentioned by many others, everything worked fine before the software updates.

When do you plan to have a working fix?

[AshC]

@zach321  Can you say which graphics card is in use as well as how the problem display is physically attached?