The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Ben14's avatar
Ben14
New Contributor
7 years ago

Repairing LogMeIn remotely

I recently got an error on a computer:

 

C:\windows\system32\LMIRfsClientNP.dll is either not designed to run on Windows or it contains an error.  Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

 

It cannot reach the Windows desktop without me clicking "OK" on the error message (although I can still connect to the computer using remote control) and the error recommends reinstalling or repairing LogMeIn. Is it possible to do this remotely via LogMeIn, or would I need to be physically using the computer?

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Hi Ben14 ,

    I'm afraid you would want to be physically at the problem PC to complete a full reinstall of LMI services.  You might be able to do this in a pinch if you has another remote access software set up there like RescueAssist...