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Forum Discussion
rcampbell
5 years agoNew Contributor
blank monitor
I have a dual monitor set up that I access. I'm now finding that when I use the blank screen option I lose one of the monitors. It didn't use to do this. Has the been a change on the logmein side tha...
- 5 years ago
Can you try installing this new build to see if it resolves the issue there? https://www.logmeinusercontent.com/links/0ddcef75e609f4f0183b61081a957fd89
AshC
5 years agoRetired GoTo Contributor
Hi rcampbell
Can you tell us what type of display you're using as the secondary monitor and how it is physically connected to the Host PC?
- rcampbell5 years agoNew Contributor
Hi Ash,
The crazy thing it has always worked fine up until 2 months ago. It is a computer in my office at another location. So what happens I have a dual monitor setup here and dual monitor at that location. I can see both screens like normal until I click blank screen then it goes to one monitor. It doesn't give me the choice in options for multi monitor it just give resolution options.
Thank you