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Forum Discussion

jcaustin's avatar
jcaustin
Active Contributor
6 years ago
Solved

Mac OS Big Sur compatibility issue

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 
Problem
tjiww's avatar
tjiww
New Contributor
5 years ago

Hey it's been 22 days or so.. can we use LogMeIn Client to connect to Windows machines for basic remote control?  Mac OS Big Sur is out today.

Thanks so much for any reply you can take time to share.

 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

tjiww  We haven't seen any cause for concern when testing the install of Rescue clients on Big Sur operating systems.  Please let Customer Support know if you find otherwise so they may gather log files for examination.

  • tjiww's avatar
    tjiww
    New Contributor
    5 years ago

    I can report that on MacOS Big Sur 11.0.1, with LogMeIn client 4.1.7585 (Plugin: 1.0.2643) I am successful in connecting to my remote Windows 10 machine.

    • meshuggah's avatar
      meshuggah
      New Contributor
      5 years ago

      LogMeIn File manager crashes when opening in Big Sur. I am able to connect to Windows 10 compute but File Manager not working/crashing.

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        Try installing the Unattended version there, then see if that improves the performance.