The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Mac OS Big Sur compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
Hey everyone, thanks for your patience.
We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg
Full release depends upon how stable this is, so please let us know if you see any new issues.
Has there been a fix for this? It's been a while and I'm unable to do my work for my clients. Will have to look for another solution if not resolved.
Hey everyone, thanks for your patience.
We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg
Full release depends upon how stable this is, so please let us know if you see any new issues.
Looks like we're using Technician Console v7.12.3306 (64 bit) and listed as a Standard "Per Seat" License
We're working on some Mac enhancements currently, hope to have more info on the updates in the coming days...
- Oh, ok. I was wondering if we were on the same page. The Technician Console is running on Windows 10 and the clients we have issues with (hit or miss) are running Big Sur.
I'll have to request the information on that one as we're limited on access at my level and I'm not Quite familiar with what component an EndPoint is.
Where are we on the full release? We're still having hit/miss on connections with Big Sur.
Great! Thanks for confirming the new build compatibility.
I was able to open logmeinrescue.
Struggled with the regular process but your link allowed me to download an application that would open. Haven't used it yet, but it appears that it will work.
It's working for me now. Thank you!
Looks like the problem has now been fixed for me.
Thanks, will try it. Also need the File Transfer fixed in the LogMeIn Client.
