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Forum Discussion
Anon144699
2 years agoNew Member
Request failed with status code 500 on WebTC
When trying to close or Hold a session on the WebTC I get the "Request failed with status code 500" error appear. When trying to hold or end the session on this installed client (tried on two separat...
KateG
2 years agoGoTo Manager
Hi Anon144699 ,
Welcome to the GoTo Community,
A 500 error is a server-side issue, and it can be challenging to diagnose the exact problem. Your best course of action is to contact Customer Support and collaborate with an agent who can review your setup.