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Forum Discussion
bcclodfe
5 years agoActive Contributor
ServiceNow Integration error with OAuth token generation
While trying to use the Integration - LogMeIn Rescue > Token Setup, on submit receive error: Read operation against 'oauth_entity' from scope 'x_lomei_logmein_re' has been refused due to the table's...
- 5 years ago
To give more info for the solution that worked for me:
Add Application Cross Scope Access entry from Rescue LogMeIn scope to Global oauth_entity read access allowance
Ensure oauth_entity table is set to allow Client Scripts
On oauth_entity table, Application Access tab check Can Read for All Application Scopes
AshC
5 years agoRetired GoTo Contributor
Kela Are you able to delete, then recreate the OAuth app?
There´s an app selector on top of the page during this. Check that Rescue by LogMeIn is selected while recreating the app.
Once created, when you go into the OAuth app, double check that the application field reads "Rescue by LogMeIn".
bcclodfe
5 years agoActive Contributor
To give more info for the solution that worked for me:
Add Application Cross Scope Access entry from Rescue LogMeIn scope to Global oauth_entity read access allowance
Ensure oauth_entity table is set to allow Client Scripts
On oauth_entity table, Application Access tab check Can Read for All Application Scopes