cancel
Showing results for 
Search instead for 
Did you mean: 
ddhatch
New Member

Unable to launch multiple rescue sessions

I am able to launch a remote rescue session, but once I am connected I am not able to start another one. However everyone else is. Is there any fix for this? I will attach a picture as well: as you can see I cannot create a new session once I have already started one

 

Log me in.PNG

1 REPLY 1
GlennD
GoTo Manager

Re: Unable to launch multiple rescue sessions

Hi @ddhatch, welcome to the community.

 

I suspect that this is due to an account setting, have you checked with the admin on your account? 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training