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Unable to launch multiple rescue sessions

I am able to launch a remote rescue session, but once I am connected I am not able to start another one. However everyone else is. Is there any fix for this? I will attach a picture as well: as you can see I cannot create a new session once I have already started one


Log me in.PNG

GoTo Manager

Re: Unable to launch multiple rescue sessions

Hi @ddhatch, welcome to the community.


I suspect that this is due to an account setting, have you checked with the admin on your account? 


Glenn is a member of the GoTo Community Care Team.

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